This agreement applies between you (client) and BOLD Adventures Pvt. Ltd.
Upon booking a trip with us, you are agreeing to be bound to the following Terms and Conditions.
Both parties agree to these Terms and Conditions to resolve any legal or other disputes that may arise during the trip.
Please read carefully:
Payment and Refund Policy
Upon booking, a minimum of 25% of the total cost of the trek per person is required. Regardless of whether the trip is first paid either by this 25% or the full amount upfront, 25% of the full cost is treated as a ‘non-refundable deposit’. If just the 25% deposit is the initial payment, then the remaining balance must be paid 30 days prior to the trek departure date.
Cancellation by the Client
In the event that you need to cancel your trip, there is a 25% non-refundable deposit that you will incur with respect to administrative fees. Should you need to cancel you must contact us as soon as possible via our email address.
Further details: Cancellations that are 10 days or less before the trek departure date will result in no refund whatsoever due to contractual obligations with all the necessary services required for the trek. Cancellations made before the 10 days but no more than 30 days will result in a 50% non-refundable fee of the total cost of the trek per person. Cancellations made 31 days or more before the trek departure date will incur the standard non-refundable 25% deposit.
The Client is strongly advised to take out a suitable travel insurance policy to cover any such unforeseen circumstances.
Please note that if you leave a trip for any reason after it has commenced we are not obliged to make any refunds for unused services.
Cancellation by the Company
BOLD Adventures reserves the right to cancel any trip prior to departure due to reasons beyond its control such as natural disasters, political instability, flight cancellation, consequences of strikes, sickness, government intervention and weather conditions. In such cases, BOLD Adventures will refund the trip price or you are entitled to take an alternative trip of the same value within one year of your scheduled departure.
Changes to Your Itinerary
If you wish to make a change to your itinerary please contact us as soon as possible. We will do our best to accommodate your requests. If the itinerary amendment is made within 30 days of the trip departure, there may be an additional cost of $35 USD depending upon our arrangements.
In the case that BOLD Adventures needs to make an alteration to your itinerary we will contact you as soon as possible to discuss alternatives. Sometimes unavoidable circumstances arise that are beyond our control such as flight delays, weather, natural disasters and road conditions that will alter the planned trip. We will work as quickly as we can to make new arrangements that please everyone. BOLD Adventures will not be responsible for the additional expenses incurred from such incidents.
BOLD Adventures does not accept any responsibility for costs incurred as a result of missed international flights, but would assist to make alternative arrangements wherever possible. Because domestic flights in Nepal can often be delayed, we highly advise you to allow an extra day or 2 upon arrival to and departure from Nepal to avoid having to reschedule a flight.
Due to various external forces; we may need to adjust our costs. We reserve the right to revise pricing under any circumstances. We will notify you if any of your trip costs change.
Passport and Visa
All clients must have a valid passport with at least 6 months validity from return date.
It is your responsibility to ensure that you are in possession of the correct visas for the countries you are travelling to. BOLD Adventures cannot accept responsibility if you are refused entry to a country because you lack the correct visa documentation.
It is advised that all clients have a comprehensive travel insurance package. Your insurance should cover medical, personal accident, helicopter rescue, emergency evacuation, trip cancellation, loss and theft of baggage.
Risks and Liabilities
We are committed to providing the best services and take the necessary precautions so that your trip runs smoothly. However, many things are beyond our control.
Some of our trips may be unsuitable for clients due to age, mobility, pregnancy or physical or mental conditions. The client must notify us at the time of booking of any medical, physical or mental conditions which may affect their ability to participate in all aspects of the trip. Failure to notify BOLD Adventures of any such condition may result in trip cancellation and loss of fees.
We are not liable for providing special facilities or requests of the client unless we have agreed to do so in writing.