This agreement applies between you (client) and BOLD Adventures Pvt. Ltd.
Upon booking a trip with us, you are agreeing to be bound to the following Terms and Conditions.
Both parties agree to these Terms and Conditions to resolve any legal or other disputes that may arise during the trip.
Please read carefully:
A 25% deposit of the total cost of the trek per person is required upon booking. The rest of the payment should be made 30 days prior to the trek departure date.
Cancellation by the Client
In the event that you need to cancel your trip, you must contact us as soon as possible via our email address. The date on which we receive your cancellation request will determine the cancellation charge. We will take the date upon which you send your cancellation email as the actual date of your cancellation, so there is no need to worry about an immediate response from BOLD Adventures.
If you cancel your trip 31 days or more before the trekking date departure, you will receive a full refund minus the bank’s service charge and the cost of cancelling services booked (these are determined at the time). Cancellations 30 days or less before the trek departure date will result in a 50% refund of the total cost of the trek per person. We do not cover any bank charges that they client may incur. We aim to process the refund as soon as possible but please be advised it may take up to 10 business days.
The Client is strongly advised to take out trip cancellation insurance at the time of making the booking.
Please note that if you leave a trip for any reason after it has commenced we are not obliged to make any refunds for unused services.
Cancellation by the Company
BOLD Adventures reserves the right to cancel any trip prior to departure due to reasons beyond its control such as natural disasters, political instability, flight cancellation, consequences of strikes, sickness, government intervention and weather conditions. In such cases, BOLD Adventures will refund the trip price or you are entitled to take an alternative trip of the same value within one year of your scheduled departure.
Changes to Your Itinerary
If you wish to make a change to your itinerary please contact us as soon as possible. We will do our best to accommodate your requests. If the itinerary amendment is made within 30 days of the trip departure, there may be an additional cost of $35 USD depending upon our arrangements.
In the case that BOLD Adventures needs to make an alteration to your itinerary we will contact you as soon as possible to discuss alternatives. Sometimes unavoidable circumstances arise that are beyond our control such as flight delays, weather, natural disasters and road conditions that will alter the planned trip. We will work as quickly as we can to make new arrangements that please everyone. BOLD Adventures will not be responsible for the additional expenses incurred from such incidents.
BOLD Adventures does not accept any responsibility for costs incurred as a result of missed international flights, but would assist to make alternative arrangements wherever possible. Because domestic flights in Nepal can often be delayed, we highly advise you to allow an extra day or 2 upon arrival to and departure from Nepal to avoid having to reschedule a flight.
Due to various external forces; we may need to adjust our costs. We reserve the right to revise pricing under any circumstances. We will notify you if any of your trip costs change.
Passport and Visa
All clients must have a valid passport with at least 6 months validity from return date.
It is your responsibility to ensure that you are in possession of the correct visas for the countries you are travelling to. BOLD Adventures cannot accept responsibility if you are refused entry to a country or places because you lack the correct visa documentation.
All clients must have a comprehensive travel insurance package. Your insurance must cover medical, personal accident, helicopter rescue, emergency evacuation, trip cancellation, loss and theft of baggage.
Risks and Liabilities
We are committed to providing the best services and take the necessary precautions so that your trip runs smoothly. However, many things are beyond our control.
Some of our trips may be unsuitable for clients due to age, mobility, pregnancy or physical or mental conditions. The client must notify us at the time of booking of any medical, physical or mental conditions which may affect their ability to participate in all aspects of the trip. Failure to notify BOLD Adventures of any such condition may result in trip cancellation and loss of fees.
We are not liable for providing special facilities or requests of the client unless we have agreed to do so in writing.